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Have a question? Don't hesitate to contact us.
For any questions regarding our products or for assistance with your order, please email help@pureglam.co and you should receive a response within 24 hours. If you are emailing about your order, please include the order number or the email/phone number used at checkout in your email.
Delivery or Shipping related questions? Please visit this page or you can track by clicking here.
Our Address: 9891 Irvine Center Dr. Suite 200, Irvine, CA 92618
Email us: help@pureglam.co
Frequently Asked Questions:
Q: How long will it take to receive my package?
A: It takes 3-5 business days for processing (unless stated otherwise), 5-10 business days to receive your product (domestic) and International shipping takes a minimum of 12 business days.
Q: Is shipping free?
A: If you pass the minimum order value, you will receive Free Shipping. For more info please click here.
Q: Do you ship internationally?
A: Yes, we do. Please note that International delivery is insured and safe and all orders will arrive at their destination.
Q: What is the company return policy?
A: We will replace all defective units with a new item upon 30 days of shipment arrival. For more information click here.