Contact Us

Have a question? Don't hesitate to contact us.

For any questions regarding our products or for assistance with your order, please email support@pureglam.co and you should receive a response within 24 hours. If you are emailing about your order, please include the order number or the email/phone number used at checkout in your email.

Delivery or Shipping related questions? Please visit this page or you can track by clicking here.

Our Address: 7 Coronation Road, London, United Kingdom, NW10 7PQ

Email us: support@pureglam.co

Call us: +44 121 803 5281

Frequently Asked Questions:

Q: How long will it take to receive my package?

A: It takes 3-5 business days for processing (unless stated otherwise), 5-10 business days to receive your product (domestic) and International shipping takes a minimum of 12 business days.

Q: Is shipping free?

A: If you pass the minimum order value, you will receive Free Shipping. For more info please click here.

Q: Do you ship internationally?

A: Yes, we do. Please note that International delivery is insured and safe and all orders will arrive at their destination.

Q: What is the company return policy?

A: We will replace all defective units with a new item upon 30 days of shipment arrival. For more information click here.

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