Growth Guarantee

We have great confidence in our products. That means if you don’t get results you will get your money back!

Growing lashes is a process, and it doesn’t happen overnight. Also, hair growth may differ from person to person. Some react more effectively to the active ingredients, while others are slow to grow. 

How Do I Claim?

If you have used our products as recommended for 60 days, you are eligible for our Growth Guarantee! Simply follow these 5 steps to qualify for a refund:

1. Take a photo of your eyelash the day of your 1st application with a time stamp.
   
2. Complete 30 days of consecutive application and take a picture with a timestamp.
   
3. Complete 60 days of consecutive application and take a picture with a timestamp.
   
4. Email support@pureglam.co with your 3 time stamped photos.
   
5. Allow 3 business days for your application to be processed. Once processed, you will receive an email. For more information, please read our terms and conditions.